Call Slips - Request items that are on the shelf
What is a call slip?
A call slip is a request by a library patron for a book to be held for a certain amount of time until it can be picked up. If you see a title in the library catalog that you would like to check out and it has a status of "Not Charged" or "Available", you may request that circulation staff pull the book from the shelf and reserve it for you to pick up. Call slip requests are a self-service option available through the library catalog; you do not have to be on campus to place a call slip request.
How do I place a call slip request?
Search the catalog for a book you want. Make sure the item status is "Not Charged".
On the right hand side bar click Make a Request. You will be taken to a screen where you can log in using your PCOM Library ID (the 5 digit number on the back of your ID card 01234 just add 4 zeros in front of that number - 000001234) and your last name.
After logging in, choose Callslip.
In the dropdown menu on the following screen, choose the item you wish to place a call slip request for. Items in the Reference and Reserve collections are NOT eligible for call slip requests. When choosing, make sure that the item you select is on the same campus you attend.
Next, fill in your LIB# again and click "Submit" or "Cancel." After the request is reviewed by staff, you will receive an email letting you know that your request was either filled or unfilled, and the reason.
Books are available for 2 days from the date of your request, after which the items will be released back into circulation.
Holds - Request items that are checked out
What is a hold?
A hold is a request by a library patron to use a book that is checked out. In effect, it is a waitlist -- when the book is returned, the next person in line is able to check it out. In addition to contacting the library to place a hold, you can also place your own hold requests through the library catalog; you do not have to be on campus to place a hold request.
How do I place a hold request?
Search the catalog for the book you want. If its status is "Charged" and the due date is within the timeframe you are willing to wait, continue by clicking on the Make a Request link on the right hand sidebar.
You will be taken to a screen where you can log in using your PCOM Library ID (the number on your ID card after LIB#) and your last name.
After logging in, choose Hold.
In the first dropdown menu on the following screen, choose the item you wish to place a hold request for. Only items eligible for hold requests will appear. When choosing, make sure that the item you select is on the same campus you attend.
In the second dropdown menu, select your pick up location: "Circ desk" (PA) or "Circ desk-GA" (GA). If there is a date after which you will not need the item held, enter it in the "Not Needed After" field. Leaving the default date will result in your request being automatically cancelled one month after the date it was placed. Finally, enter your LIB# again and click Submit.
You will receive an email when your requested book is ready to be picked up. Books are available for 5 days from the date of your request; holds not claimed in that time period are automatically cancelled.