Most resources that you import with the 'Save to Refworks' bookmark are imported directly into Refworks. You can check to see if the resource imported fully by clicking once on the resource. If you see a button that says "Read", you know that the resource imported fully and can be either read online or downloaded onto your computer.
If you see instead a hyperlink that says "PCOM Full Text", your resource did not import fully. If you click on the link, the link leads to an InterLibrary Loan page for the resource. While this sometimes does mean you might need to fill out an InterLibrary Loan to access the resource, it also might mean that the full text did not download into Refworks. To fully import the resource into Refworks, save a PDF copy of the resource to your computer, then upload the reference using the "Add" button. For more information on how to do this, please see the "Importing References into Refworks" page.